YM
Yandisa M
1 reviews | Active since Mar 2020
11 Mar 2020, 11:56
Bad service
Poor service on getting back to me on regards of the money they were suppose to reimburse me since I had paid them extra. Its been 2 weeks they have been telling me the same story on regards that the manager was supposed to authorize my payment and yet it has not yet been done. I am highly disappointed and yet every month they debit for the monthly insurance cover.
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Replies (1)
Hollard Insurance's replyOfficial
11 Mar 2020, 16:19Hello Yandisa
I am sorry that your service experience has led you to contact us with a complaint.
We have escalated this matter to our customer experience team for investigation and someone will contact you as soon as possible.
Regards
Katlego Mmotla
I am sorry that your service experience has led you to contact us with a complaint.
We have escalated this matter to our customer experience team for investigation and someone will contact you as soon as possible.
Regards
Katlego Mmotla
Hollard Insurance's reply11 Mar 2020, 16:19
Official
Hello Yandisa
I am sorry that your service experience has led you to contact us with a complaint.
We have escalated this matter to our customer experience team for investigation and someone will contact you as soon as possible.
Regards
Katlego Mmotla
I am sorry that your service experience has led you to contact us with a complaint.
We have escalated this matter to our customer experience team for investigation and someone will contact you as soon as possible.
Regards
Katlego Mmotla