nM
ncebakazi M
1 reviews | Active since Feb 2014
23 Jul 2019, 10:12
Bad service
I bought a phone in 2018 at Edgar's insurance,I took insurance for the phone but when the sales lady did cellphone enrolment he entered the wrong IMEI and know my phone is lost,when I do IBlacklisting am using the IMEI number which is on my box so know I cannot process the claim because I cannot blacklist a phone that I do not own.The insurance is saying I must blacklist the IMEI number that does not belong to me
Helpful (0)
Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
23 Jul 2019, 15:47Hello ncebakazi
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply23 Jul 2019, 15:47
Official
Hello ncebakazi
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
nM
ncebakazi M's updateReviewer Update
23 Jul 2019, 16:02Thank you will wait for the team to contact me....even when I request to o speka to a supervisor I do not even get the chance to do that.
nM
ncebakazi M's update23 Jul 2019, 16:02
Reviewer Update
Thank you will wait for the team to contact me....even when I request to o speka to a supervisor I do not even get the chance to do that.