Bad Service

I am writing this review with regards to my experience with this Insurance Company. We put a claim in regarding a motor vehicle accident. However the damages are too high and therefore we went for the Buy back. But since the 21st of January we have too keep following up and when the consultant says he will phone back , He/She never does. Our vehicle has been standing by SMB since the date of the accident. We have requested Shield panelbeaters to collect the vehicle and Hollard had to send an email to SMB till date they have not received the email. the Claim number is ********** .