Bad service

I have complained regarding my claim 951313 so many times that I even gave up.

I have an accident last year my claim was settled with autolap the repairer whom i struggled to have my vehicle fixed in order.

Now my vehicle has to go to them again for rectification work I don't know how many times I went back to the repairer.

Each time I try to get a solution my insurance Hollard sends me to the assessor they also refer me back to the repairer. Am taken from pillar to post.

Really bad service from Hollard I used to recommend it to people but after this kind of treatment no.

I have a complain number which I received and they promised feedback within 48 hours that over 7 working days ago. Hol -03400-08-17

Net assessing and autolap menlyn will be included in my next review as they are also the cause of this complain

my claim no is 951313 I am sick and tired of complain but I blame my insurance for this.