LM
Lonwabo M

1 reviews | Active since Sept 2017

04 Sept 2017, 10:25

BAD SERVICE

Hollard offered me a shortfall cover which was sold to me as that it would cover whatever my car insurance will not pay but when my car was written off they paid a certain portion and left me with the remaining to pay, I requested for the recording and they want me to pay to receive it but they said on the phone it will be available upon my request. I paid for the car for 3 months after it was written off

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Replies (1)
Hollard Insurance
Hollard Insurance's reply04 Sept 2017, 12:15
Official

Hello Lonmendu

Thank you for contacting us.

I am sorry that only a certain porting of your claim was paid when your vehicle was written off.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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