GM
Godfrey M

1 reviews | Active since Dec 2016

12 Jun 2017, 09:47

Bad Service

<p>I was getting suspicions why my credit score keeps going down even though all my accounts are up to date with payments.</p> <p>I called Transunion to find out this morning,but the response was that they calculate scores based on all accounts reflecting on my record and have submitted information to them.Now my score went down because Hollard has not submitted my payment information to them.</p> <p> </p> <p>Now,i cannot suffer because somebody in Hollard they getting paid for doing nothing when they are supposed to have submitted my record of payment to Transunion to update my score.</p> <p>Stop monopolizing company resources to one person ,when they are on leave the operation halt,you must delegate and pass the s****,train you cannot be the only person doing a particular work only ,it can't be you will be sick,Now my information is outstanding at credit bureau because of "jack of trades and master of none" who believes nothing can't be done without them.</p> <p>I only have funeral policies with HOLLARD so i will rather cancell all of them take out AVBOB or DOVES because they are not appearing on credit reports,and stop contacting HOLLARD monthly for this because it appears is going to be a monthly exercise </p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply12 Jun 2017, 10:10
Official

Hello godfreelebo

Thank you for contacting us.

I am sorry that your ITC records were not updated.

Please refer to the email sent to you ands respond accordingly.

Kind Regards

Lynne Lawrence

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