1 reviews | Active since Oct 2016

21 Oct 2016, 07:49

Bad service

<p> </p> <p>I have been a member of hollard for the past 5 years and I recently received an email saying they cancelling my membership becuase I had reversed the funds from my account but that primarily because they used an unknown ref now they saying I am risk customer but I wasn't Last month when they took my money? </p> <p> </p> <p>I have since sent emails to no response called call center agents that also seem not to know what they are doing .I will make a lot of noise about this in a sense that anyone who joins this mediocre of an insurance when it comes to customer service knows exactly what they doing. I don't give a damn about their services I want my money back and we can all go separate ways </p> <p> </p> <p> </p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply21 Oct 2016, 09:15
Official

Hello afrizon-telecommunications

I would like to thank you for contacting us regarding your experience.

I am sorry that you have received a cancellation notice.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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