LM
Lerato M
1 reviews | Active since Jun 2020
20 Jun 2020, 10:54
Bad service
Good day, you company has been deducting money from my partner's account since 2018. Her name and beneficiaries are wrong. She tried to send emails to head office and even told your agents at the call centre. 2 policies she doesn't know about.shes asking for refund, stil she received an email saying you will contact her. But still nothing, it's been 3 weeks now.
Helpful (0)
Replies (3)0
Replies (3)
Hollard Insurance's replyOfficial
22 Jun 2020, 11:30 Hello Lerato Marumo
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Insurance's reply22 Jun 2020, 11:30
Official
Hello Lerato Marumo
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
LM
Lerato M's updateReviewer Update
25 Jun 2020, 13:36It's been 4 days now I haven't heard anything from Hollard. I waited for 2 months sending emails to your company still nothing. All I get is I'll get back to you.. No better reply or a simple phone call.
LM
Lerato M's update25 Jun 2020, 13:36
Reviewer Update
It's been 4 days now I haven't heard anything from Hollard. I waited for 2 months sending emails to your company still nothing. All I get is I'll get back to you.. No better reply or a simple phone call.
LM
Lerato M's updateReviewer Update
29 Jun 2020, 17:36Still today I'm waiting for reply or to be contacted from Hollard.
LM
Lerato M's update29 Jun 2020, 17:36
Reviewer Update
Still today I'm waiting for reply or to be contacted from Hollard.