bad insurance service

Item: Hollard Insurance
Rating: 1
Author: Rirhandzu M

This is the worst company. I took insurance with them and when i lost the phone they refused to pay stating that the sim card that was inserted was not the original one that was in 2024, i took another phone with cellc and now when i claim they are giving me a run around, i think this is not right and is somehow *****ulant. unsatisfied customer

Helpful (0)

Replies (1)

Hollard Insurance's replyOfficial

28 Mar 2025, 13:05

Hello Rirhandzu

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.

Hollard Insurance's reply28 Mar 2025, 13:05

Official

Hello Rirhandzu

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.