1 reviews | Active since Nov 2019
BAD EXPERIENCE HOLLARD!!!!!!!!!!!!
We had our gate driven into early morning and put a claim in we had to bend the gate witch is still bent and can't open with the gate motor and removed the gate motor to be able to use the gate we took photos of the incedent and got a acidavid from police station we had to wait a week for their assessor to show up that had a bad attitude regarding we tried fixing the gate for time being and he can't see that mutch damage the waal and bracket show damage and he did not test the gate motor or asked could he but they declined this took them another week to get back to me and their agent was unprofessional and did not listen to what I have to say and only went on what the assessor had to say I still await the dispute letter from the another week later would not recommend them and would change insurance company shortly they don't care about the clients safety or well-being
We are sorry that your experience with our assessor has left you feeling frustrated.
The matter has been referred to our complaints management team for review and one of our consultants will contact you on the way forward.
Regards
Waheeda Namlall
Hollard Group Complaints
We are sorry that your experience with our assessor has left you feeling frustrated.
The matter has been referred to our complaints management team for review and one of our consultants will contact you on the way forward.
Regards
Waheeda Namlall
Hollard Group Complaints
