ZD
Zothile D
1 reviews | Active since Jun 2021
06 Feb 2025, 10:26
Bad customer service
The customer feedback is horrible , they never answer calls and never care about keeping contact with their clients or 3 party. They are using Thames Insurance as their brokers but they are as bad when it comes to giving feedback
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Replies (1)
Hollard Insurance's replyOfficial
06 Feb 2025, 13:59 Hello Zothile
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply06 Feb 2025, 13:59
Official
Hello Zothile
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.