jM
john M

1 reviews | Active since Jun 2014

01 Sept 2016, 11:45

bad claims experience

<p>i tried to claim for my cell phone claim and the consultant(Nishal Maharaj) at hollard keeps giving me the run around. everytime my claim is suposse to be finalized the keep want additional documents and making excuses. i provided the documents and affividts required and now he is tell me that me want further documents which i explained to him i dont have time to be running around looking commisioner of oath very two days when he wants and document to be now they dont what to pay out my cell phone claim. I registered myh claim on the 10 of august till the 1st of September the issue was still outstanding. I have been calling in and people has been telling different stories, i was told the claim was about to be finalized as the investigator appoint found now problems on the claim, then one minute the are thins outstanding, i provide that information then somethin else is required. i am very frustrate with the treatment i have been. Hollard gives terrible service </p>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Sept 2016, 14:50
Official

Hello

I would like to thank you for contacting us regarding your experience.

I am sorry for the delay in finalising your claim.

I have requested that contat be made with immediately to disuss all outstanding documentation.

Kind Regards

Lynne Lawrence

**********