Bad and non-existant service

As a Broker for Hollard Insurance I just want to tell you how non-existant your service is towards us and towards our clients insured with you. my broker consultant Tabiso went AWOL, the contact centre's lines drop the minute you enter your unique code leaving you with 7 tot 10 calls with no help at all!!!!

then the broker service email addresses no respond in more than a week, and you cannot even urgently add a vehicle on cover on your existing clients policy.

i will never sell a policy again to the public not personal lines nor commercial lines. contact me so that I can resign as broker from your services.

if myself as the broker gets so frustrated with your services, lack of feedback and cannot even contact you to speak with you I dont even want to know how our poor clients struggle with the same excercise.

leaving this comment for you with a client driving with an uninsured vechicle because You guys dont know what service is, and take weeks with feedback or a quotation!

SUPER SUPER UNHAPPY BROKER!