SN
Sibongiseni N
1 reviews | Active since Apr 2015
23 Apr 2015, 15:41
BAD
I have been waiting for my car to be repaired over a month now. These guys don't even know where my car is when they SPECIFICALLY TOLD ME to send it to the Panel beater they offered??!!!<br> <br> I am disgusted at the level of service I received with Hollard insurance, for the mere fact you don't know where my car is parked over a month??!!! what level of service is that!!<br> <br> No feedback whatsoever.<br> The panel beater was of much better assistance compared to Hollard Insurance. It's not even a month I had my car but this is utter level of extremely bad service I am getting TO DATE!!!!
Helpful (0)
Replies (1)0
Replies (1)Hollard Insurance's replyOfficial
23 Apr 2015, 15:56Hello ncongwane,
We are sorry that your claim experience prompted you to contact us with a complaint, and apologise for the inconvenience this has caused you.
The matter has been escalated to our claims assessor for urgent attention and feedback.
Our assessor will be in contact with you shortly to discuss repairs to your vehicle.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint, and apologise for the inconvenience this has caused you.
The matter has been escalated to our claims assessor for urgent attention and feedback.
Our assessor will be in contact with you shortly to discuss repairs to your vehicle.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply23 Apr 2015, 15:56
Official
Hello ncongwane,
We are sorry that your claim experience prompted you to contact us with a complaint, and apologise for the inconvenience this has caused you.
The matter has been escalated to our claims assessor for urgent attention and feedback.
Our assessor will be in contact with you shortly to discuss repairs to your vehicle.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint, and apologise for the inconvenience this has caused you.
The matter has been escalated to our claims assessor for urgent attention and feedback.
Our assessor will be in contact with you shortly to discuss repairs to your vehicle.
Kind Regards
Lynne Lawrence
***
