MM
Mpho M

1 reviews | Active since Mar 2023

11 Nov 2024, 08:09

Appreciation of Stuff, who assisted with the claim

We would like to express our gratitude to Sikhulile Kubayi. For her extreme friendliness and professional service. Ensuring that we constantly get updates regarding our claim. She is a star!! She understands the mandate of the complaints department, her listening skills are on point, compassionate and has a good heart. She deserves a raise or even better a promotion. Well done Sikhulile Kubayi!

We would like to extend our thankfulness to the assessor Mr. Irish Shwai from digicall group. Friendly, professional, and efficient. We commend him for coming back to reassess the damage, not leaving any details behind from collecting all the contents in the room to entering the house (damaged portion) when the rubble was present and the second time around. What a great assessor, Hollard, this guy knows his job and deserves a raise or even better a promotion.

It was not an essay claim, thank you Hollard. The matter is closed.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply11 Nov 2024, 08:14
Official
 
Hello Mpho 
 
 Thank you for taking the time to let us know about the exceptional service that you received during your recent interaction with Sikhulile and Irish. 
 
 We are delighted to have exceeded your expectation.
 
 Regards
 
 
Hollard Insure Customer & Broker Experience team.