Appalling service yet again

To whom it may concern I Mr A.N.M. Gannie,policy number HWML012060 was advised by Hollard Moto Extender to take my vehicle to a garage recommended by them. When my vehicle had a blown cylinder head gasket,Hollard recommended Premium Motor Group,82A Intersite Avenue. Premium sent the cylinder head to the engineers for pressure tests and to check for possible cracks. Fortunately everything was fine. Then Premium submitted a quote of R11 853,19 which Hollard was prepared to pay R1 500. I decided to get quotes from other garages and I got quotes from R2 000 to R3 500. I realized I was being **********. I contacted Premium and told them that their prices were high comparatively and I was unable to afford the R10 083,19,so I decided it would be wiser to take my vehicle to another cheaper,but efficient garage. Unfortunately I was told that I had to pay R2 500 to take my vehicle. I do understand that I have to pay the R450 engineering costs but I fail to understand why I have to pay R2 050 for labour. I am extremely distressed and disappointed that a garage that was recommended by Hollard could behave in this manner. I know that Hollard was to pay 50% for the repairs and I was prepared to pay the balance but as you see this is an unreasonable,unfair price and I am not prepared to be **********. I would like Hollard to look into the matter,come up with a reasonable solution as this garage was recommended by Hollard. I have until Friday 6/05/2016 to take my vehicle. If the matter is not sorted with my best interests taken into account then I will have to try other avenues like Hello Peter and my lawyers. I humbly apologize for any inconvenience that I may have caused. Thank you A.N.M. Gannie This is the exact letter I TRIED to email to them on Wednesday 4 May 2016 but was rejected for some reason. This email address was given to me by a consultant from them nmicomplain@hollard. After discovering that the email could not be delivered I phoned and received another email address today- ***. I am still awaiting a response.