Appalling service from Hollard Insurance

My car was damaged on the 26 August 2023 by w3o construction at the Cradelstone Mall. Hollard has been handling the 3rd party claim since then. Appalling service, lies, typical dodging tactics from one of South Africa's leading insurer. Excuses like file has been transferred to another person, waiting for documents from there client, whilst the whole event was captured on the Mall's CCTV, and there client "accepted liability for the damage". Watch out for this company, they are in-deed not acting in your best interest.