Appalling service

Today i went to collect my vehicle , and to my surprise the vehicle is dirty and has acquired more dents , it looks like it was rained on my mud and hail . The badge was still damaged , the paint job was terrible , it has stones inside the paint . I'm beyond frustrated , they don't even bother to keep me updated My vehicle was maliciously damaged and the Hollard assessor only cared about saving the company and not putting me in the same financial situation as i was before the incident .