SC
Shirne C

1 reviews | Active since Nov 2020

04 Nov 2020, 15:33

Appalling customer services

I made an insurance claim on 02/07/2020 still sitting with a damaged phone whilst paying for my insurance each and every month...having to wait 4 months just to collect my device which i have been paying for...i finally decided to cancel my insurance today as I'm paying for services im not getting...Your service is Appalling I really hopr u treat your future customers better!

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply04 Nov 2020, 16:32
Official
  
Hello  Shirne Casper 

We are sorry that  your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints