JM
Jabu M
1 reviews | Active since May 2015
14 Sept 2021, 11:12
Appalling And Poor Service
I am frustrated with customer service from Hollard insurance, I have requested for my gadget or cellphone insurance to be be canceled and debit orders are still reflected on my statements. I have called and emailed I get reaasusuance that the matter is being investigated and feedback will be provided within 24 hours. The query however it doesn't get beyond that point
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Replies (1)
Hollard Insurance's replyOfficial
14 Sept 2021, 12:03Hello Jabu
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please confirm which service provider you are with or which store you took your cell phone insurance through?
Kind Regards
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please confirm which service provider you are with or which store you took your cell phone insurance through?
Kind Regards
Escalated Complaints Team
Hollard Insurance's reply14 Sept 2021, 12:03
Official
Hello Jabu
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please confirm which service provider you are with or which store you took your cell phone insurance through?
Kind Regards
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your matter please confirm which service provider you are with or which store you took your cell phone insurance through?
Kind Regards
Escalated Complaints Team