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nicole S

1 reviews | Active since May 2014

25 May 2015, 15:58

Annual Premium Increase of 50%

Changed to Hollard Insurance a year ago, (with previous Insurer for 30 years). Contacted their Contact Centre with regards to my premium increasing by 50%. Was told this was inflation and my risk profile. My risk profile could not have changed as I had no claims and inflation definitely not 50%. Was told that is it, my premium can not change so I have enough time to cancel and find another insurance company. Shocking service!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply26 May 2015, 09:19
Official
Hello nicolesehannie,

Thank you for bringing this matter our attention.

Please accept our sincere apologies for the inconvenience. The request has been escalated to the policy administration department for attention.

Kind regards
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