angry customer

I’m very angry and frustrated right now regarding the poor service from cell c hollard insurance ,it’s been 2 months with no phone and I'm paying with no fail from the beginning of the contract .I went to a cell c store and as per the report there was a phone issued to me as they are unable to repair my device but till today this useless insurance doesn't want to help out. ,as I don't have any phone and I don't why they busy ducking and diving since last month .