1 reviews | Active since Jul 2016

29 Jul 2018, 12:58

ANGER FRUSTRATION AND DEEP DISAPPOINTMENT

AS A FRUSTRATED CLIENT TO THE SO CALLED HOLLARD LEGAL I GOT EVEN MORE FRUSTRATED BY SOMEONE CALLED THEMBI PHIRI FROM HOLLARD LEGAL ,WHO DID NOT KNOW HOW TO TALK TO ME WITH RESPECT AS A CLIENT. THIS PERSON REALLY NEEDS TO BE TRAINED TO RESPECT SYMPATHISE AND LISTEN TO THE VERY CUSTOMERS WHO PAY HER SALARY AND SUSTAIN THE COMPANY SHE WORKS FOR. SHE DOES NOT ONLY DISREPECT ME AS A CLIENT BUT SOUNDED LIKE SOMEONE WHO DOES NOT KNOW HOW TO DO HER JOB PROPERLY.BECAUSE TELLS ME SOMETHING DIFFERENT FROM WHAT I WAS TOLD AND ADVISED TO DO .[TO REPORT TO HOLLARD LEGAL,THE ARREST OF SOMEONE WHO DE*****ED ME OF MY HARD EARNED-MONEY] SHE TELLS ME THEY WOULD NOT REPRESENT ME IN THE MATTER OF ***** IN THE COURT OF LAW AND I MUST GET A PROSECUTOR MYSELF. SHE SAYS ALL THIS TO ME AS A CLIENT WHO PAYS PREMIUMS MONTHLY . ALL THIS NONSENSE TO ME AS A CUSTOMER WHO HAS BEEN PAYING PREMIUS FOR OVER AND MORE THAN SEVEN YEARS. WHEN I CALLED IN I HEARD A VOICE SAYING [PLEASE NOTE THAT ALL CALLS ARE RECORDED] SHE MUST HAVE FORGOTTEN THAT ALL CALLS ARE RECORDED.I ENDED DROPPING THE PHONE BECAUSE SHE WAISTED MY TIME AND AIRTIME. ALL THIS HAPPENED AT AROUND 12H00 ON SUNDAY THE 29TH/07/2018. SO IF YOU REALLY HAVE SOME MONEY AIRTIME AND TIME TO WASTE JUST GET TO BE A CLIENT TO HOLLARD LEGAL

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Replies (1)
Hollard Insurance
Hollard Insurance's reply30 Jul 2018, 15:49
Official

Hello billy-mampe

Thank you fro contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding the service you have received.

Kind Regards

Lynne Lawrence

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