HB
Hlamulo B

1 reviews | Active since Dec 2023

09 Dec 2023, 00:02

***** AND INSURANCE ****S

There was a *****ulent policy opened on my account with Hollard in 2022, the first debit order from them was on February and when I called to cancel the policy was sent from pillar to post ; they even requested letters which I sent to them . the policy was only cancelled in July 2023 after 18 month of paying for policy I know nothing about now there's is another policy *****ulently opened last month . they haven't refunded me my money and when I call I don't get assistance, I'm told to wait weeks before cancellationg of the current *****ulent policy . Hollard customer service is beyond terrible , they are never willing to assist.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply11 Dec 2023, 09:01
Official
 Hello  Hlamulo
 
 
 Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 
 Please can you confirm if this complaint related to a funeral, life or short term policy?
 Regards
 

Hollard Insure Customer & Broker Experience team.