All this for a bumper, what a joke!!!!

1 full star is way more than i would like to rate them....

What an absolute nightmare dealing with Hollard. I submitted a third party claim months ago. Heaven knows if those people actaully work? Apparently only the person dealing with your claim can help you, but God knows you can never get hold of that person. After weeks of moaning and complaining i finally got hold of someone that could "look" at my claim. Long story short, after speaking 6 different people, i finally got an offer on Tuesday, if you could even call it an offer, it really is just a joke. Again, the phone calls started, no one phones you back, no one answers an email and does Ernest not tell me "they are greatfull that i am not a Hollard customer"........ what amazing customer service....... now i wait again for an assesor to contact me, after the offer they made me after looking at a photo was not acceptable......all this to replace a bumper!!! What a joke!!!!