1 reviews | Active since May 2016
9 Months later
<p class="MsoNormal" style="font-family: sans-serif; font-size: 13.5749px; widows: auto;">I took out insurance with Hollard through Games stores for a tablet. We had a claim in August and after calling and paying monies, taking taxis to get to game and up and downs 9 months later my claim still has not been settled... is this the service we pay monthly for?<u></u><u></u></p> <p class="MsoNormal" style="font-family: sans-serif; font-size: 13.5749px; widows: auto;"><u></u>Honestly someone who fell pregnant when I claimed is probably holding their child in their arms now...</p>
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
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We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***