MM
Melishia M

1 reviews | Active since Oct 2010

04 Oct 2016, 13:03

75% INCREASE BUT I HAVE NEVER CLAIMED

<p>BEWARE OF HOLLARD INSURANCE !!! DON’T INSURE ANYTHING WIT HOLLARD !!!! DAY LIGHT ******* !!! THEY DONT TELL YOU WHAT BRACKET YOUR ANNUAL INCREASE WILL BE</p> <p>I started a Short term Insurance policy for my vehicle with Hollard in Nov 2013. Aug 2014 I then added my home - building and contents to the policy which increased my premium expectedly by 21%. Nov 2015 the policy anniversary - I was advised of an increase of 46%. Their excuse was that I was not initially evaluated correctly in 2013 when I joined Hollard. is this my problem? After me laying numerous complaints and after lengthy arguments with some of their *********** staff namely Nadeema Carrim (Team leader Policy Conservation) ; eventually Ravi Pillay (Client Services Manager ) managed to reduce the increase to 14% from 46% ... conveniently. This year I got notice of a 75% increase !!!! DO WE GET 75% / 46% / 20% increases a year at our jobs ?? with no valid reason this year either apart from CPI and increase in crime rate stats. Note I have never had a claim in my time with Hollard. Ravi Pillay advised there is no way to assist me and said I’m lucky I got 75% increase as some of their customers got over 100% increases. SHOCKING !!!! What a waste of time Hollard - 3 yrs … Today I have cancelled all insurance with Hollard lets just hope they competant enough to cancel my debit order on time which i have given them enough notice to do so … looking forward to better days with my new insurance</p>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply04 Oct 2016, 14:44
Official

Hello melishiam

I would like to thank you for contacting us regarding your experience.

I am sorry about your annual increase.

Our team will make contact with you regarding your annual increase.

Kind Regards

Lynne Lawrence

***