DK
Dimitar K

1 reviews | Active since Apr 2017

15 May 2017, 20:18

4 months claim

<p><br />Claim number GSNCLCP ********** 37</p> <p>My property was damaged by burst pipe in January , due to that my whole floor and kitchen wall were damaged.<br />I am amazed how long it takes for Holard to do something, they had to assess the damage 3 times and I am still waiting !!!<br />They have removed some of the floor and for 4 weeks my two children are exposed to the dust of the cement and all my clothes and HI TECH appliance is covered with dust.<br />I have called Hollard today and spoke to Nicole begging for assistence explaining that my children are getting sick and they need to install de-humidefires URGENTLY.<br />She promised she will get back to me …….. Unfortunately that was another empty promise .<br />Somebody please assist.<br />My children will get asthma by the time we are assisted by HOLLARD. <br />My property is getting worse by day.</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply16 May 2017, 10:16
Official

Hello

I would like to thank you for contacting us regarding your experience.

I am sorry that you r claim is taking so long and 3 assessors had to come out.

Our team will be in contact with you regarding your claim and the service you have experienced.

Kind Regards

Lynne Lawrence

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