MB
Marius B
1 reviews | Active since Mar 2009
10 Apr 2015, 14:10
27% increase but no notification or justification
Premium for policy to cover my vehicle increased from R399 to R506 without any notification. Calls and complaints to website goes unanswered. Promise to phone back does not happen.Do not respond to request to cancel policy.<br> <br> HOLLARD_IN*HWML036429
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Replies (1)
Hollard Insurance's replyOfficial
10 Apr 2015, 15:24Hello mkb,
Thank you for your contact with Hollard.
Your complaint has been acknowledged and has been escalated to our policy administration department for their urgent attention.
An agent will be in contact with you shortly to discuss your premium increase.
Kind Regards
Lynne Lawrence
***
Thank you for your contact with Hollard.
Your complaint has been acknowledged and has been escalated to our policy administration department for their urgent attention.
An agent will be in contact with you shortly to discuss your premium increase.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply10 Apr 2015, 15:24
Official
Hello mkb,
Thank you for your contact with Hollard.
Your complaint has been acknowledged and has been escalated to our policy administration department for their urgent attention.
An agent will be in contact with you shortly to discuss your premium increase.
Kind Regards
Lynne Lawrence
***
Thank you for your contact with Hollard.
Your complaint has been acknowledged and has been escalated to our policy administration department for their urgent attention.
An agent will be in contact with you shortly to discuss your premium increase.
Kind Regards
Lynne Lawrence
***