DN
Don N

1 reviews | Active since Nov 2016

24 Nov 2016, 10:17

2 Years claim free and now 30 % increase

<p>I contact the call center to find out how or why they (Hollard insurance) has increased my premiums by 30% and their only response is that they have changed policies. This is not acceptable. I have been a loyal customer with no claims and barely even drive the vehicle that is insured with them yet they feel that they can on their own accord increase premiums and will do the same again at the being of 2017. Wow that's a double increase with in 3 months. Keep it up Hollard, it's easier to lose good paying customers than to gain honest ones!</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply25 Nov 2016, 15:57
Official

Hello Donovon-n

I am sorry that premium increase on your policy has left you feeling frustrated.

Your concern has been escalated to our admin team for assistance. An agent will contact you with feedback in response to the increase.

Regards

Waheeda Namlall