BA
Brett A
1 reviews | Active since Mar 2010
28 May 2015, 09:01
2 month and still no payment
It has been 2 months now since the alarm company came out to fix my alarm system due to an insurance claim. On the 27th March i sen t an email to ask them to please pay the invoice and they still haven't paid. I have sent numerous follow up email and request and i have been promised on several occasions that it will be sorted out but it still hasn't been sorted out.
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Hollard Insurance's replyOfficial
28 May 2015, 11:44Hello brat007,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent attention and feedback.
An agent will be in contact with you regarding the outstanding invoice.
Kind Regards
Lynne Lawrence
***.
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent attention and feedback.
An agent will be in contact with you regarding the outstanding invoice.
Kind Regards
Lynne Lawrence
***.
Hollard Insurance's reply28 May 2015, 11:44
Official
Hello brat007,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent attention and feedback.
An agent will be in contact with you regarding the outstanding invoice.
Kind Regards
Lynne Lawrence
***.
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent attention and feedback.
An agent will be in contact with you regarding the outstanding invoice.
Kind Regards
Lynne Lawrence
***.