AK
Amogelang K

1 reviews | Active since Jun 2020

02 Feb 2026, 18:17

10x the correct premium debit by HOLLARD Insurance

I took out a motor comprehensive policy with Affinitoo for R230per month for my classic BMW. HOLLARD debited R1900 nearly 10x the premium. I regret giving them debit order mandate to my account

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply02 Feb 2026, 18:23
Official
Hello Amogelang K,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.

Regards,
Hollard Insure Customer & Broker Experience team.
AK
Amogelang K's update05 Feb 2026, 09:45
Reviewer Update
My policy number is CLC11401 and the debit order was on 02/02/2026 with reference HOLLARD EDT***J43214

While my premium was supposed to be R226.68. Happy to share screenshots