YG
Yajna G

1 reviews | Active since Mar 2015

19 Apr 2023, 22:58

1 year no pay. Most despicable company do not USE.

Most despicable Insurance company on this planet. I hope all the evidence bELOW helps with your INVESTIGATION as I am concerned about insurance companies lying and committing ***** by lying to your organisation meant to help with disputes. All was approved and for some reason rejection. KI find this very strange and I do not accept or tolerate it. Please find the below helpful.

Osti ***/ SG385/22 HOLLARD VS GOLD

>>>>>> I SEEM TO HAVE to KEEP REPEATING ALL INFORMATION FOR ALMOST 1 YEAR - 12 MONTHS

Date of assistance from NAKED (Hollard insurance) On 16/06/2022, at 14:17, Claim Handler: Owami Manganyi (Naked Insurance) Claim specialist appointed after: Yanga Claims adjuster: Nisha Mahraj Policy number: *** Claim Number: *** Device: Samsung Galaxy 10, White Owner: Yajna Gold Purchased by: Alan Melnick (my father) via MTN IMEI: AS PER THE POLICY THE IMEI NUMBER was registered with the insurer. ITC number was provided by MTN with the IMEI number given to me by Hollard/Naked insurance. I followed Owami’s instruction and on the phon eNaked told me I did not have to report or open a case for loss. ITC:***8 BLACKLISTED AT MTN AS OWAMI ADVISED SIM: ***

Contacts:

Person who lost it: Geoffrey Ian Bester Number: *** Person who verified incident event manager: James ****hing on phone call record Number: *** Location Babylon night club Johannesburg

I did provide this on naked app and via email. This has all be provided numerous times.

They are looking for grounds to not pay out and exploiting everyone else’s valuable time over a few thousand rands. There is no need for them to make up stories, they could simply have given me another second hand Samsung or other Android phone. How do I proceed further?

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply21 Apr 2023, 12:11
Official
Hello Yajna

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our OSTI complaint specialist is busy looking into your complaint and will contact you for more information regarding your experience. 

Regards 

Hollard Customer & Broker Experience Team 

Hollard Insurance
Hollard Insurance's reply21 Apr 2023, 14:13
Official
Hello Yajna 

On reviewing the details of your complaint we confirm that the OSTI has finalised the matter in agreeing with our decision .
Please contact the OSTI to obtain feedback on the outcome of the determination.

Regards
Hollard Customer & Broker Experience Team