

Hlako Lodge
NPS Score
-100
Recommended: Unlikely
Apr '26 - Sep '26
Hellopeter has tracked Hlako Lodge across 1 reviews. Hlako Lodge hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hlako Lodge? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2026
I recently booked a room on the 24 of April for these dates 25 April to 26 April 2026 (Sat-Sun) on the booking.com app. I paid R812.53. On Saturday morning (25 April); I got a call from a lady called Ayanda alerting me that the hotel is currently closed and that they will issue a full refund since they didn't know that the booking.com app was still taking Bookings. She further asked if I can cancel the booking on my side provided that they will refund my money back. I did that and I only recieved R65 from the Booking.com app. I have been trying to text and call but she doesn't respond anymore. I want my money back.
1 reviews | Active since Feb 2026
I recently booked a room on the 24 of April for these dates 25 April to 26 April 2026 (Sat-Sun) on the booking.com app. I paid R812.53. On Saturday morning (25 April); I got a call from a lady called Ayanda alerting me that the hotel is currently closed and that they will issue a full refund since they didn't know that the booking.com app was still taking Bookings. She further asked if I can cancel the booking on my side provided that they will refund my money back. I did that and I only recieved R65 from the Booking.com app. I have been trying to text and call but she doesn't respond anymore. I want my money back.
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