Useless service provider.

Very dissatisfied to say the least.

I am totally lost for words how a Internet Provider does not cater for load shedding. I am expected to pay my monthly subscription fee month in, month out but only have the minimum amount of enjoyment.

9 times out of ten, I do not have Wi-Fi due to load shedding in the service providers area - this is a perpetual issue announced by Eskom however My iWeb does not make provision for this, simply ridiculous that the company does not use a UPS or generator to provide 24/7 service to their customers.

We do not receive notifications when there is no Wi-Fi due to load shedding and have to call in to the very dissatisfied client center who loathes answering the phone.

For anyone thinking about signing up for this service - Do Not!!!!! You will only be left with a bitter taste in your mouth and will be subjected to using your mobile data.

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