Hirsch's Somerset West
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Hirsch's Somerset West
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Nov '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Gwendoline C
1 reviews | Active since Jun 2013
25 Aug 2026, 13:48
Hi, is there anyone who can help me? I bought a gas stove from Hirsch's
Hi, is there anyone who can help me? I bought a gas stove from Hirsch's. It was not what Id specified and after 8 days they collected it on Saturday 15/08. I have had no refund, I feel the matter could have been solved and left me a happy client, eg maybe negotiate to upgrade to the next model I believe has all my requirements. Nil. Nada. Numerous mails, watsapps, from CT to Durban no response, no refund, I am almost 73, have Rheumatoid Arthritis and for 3rd week have had no real stove to cook and bake for coffee shop I work at, what about meals at home? Please, I want to talk to senior manager or I shall have to carry on until I find someone who will help. I have all the facts and records on watsapp/mail. Mrs Crouse ***
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Gwendoline C
1 reviews | Active since Jun 2013
25 Aug 2026, 13:48
Hi, is there anyone who can help me? I bought a gas stove from Hirsch's
Hi, is there anyone who can help me? I bought a gas stove from Hirsch's. It was not what Id specified and after 8 days they collected it on Saturday 15/08. I have had no refund, I feel the matter could have been solved and left me a happy client, eg maybe negotiate to upgrade to the next model I believe has all my requirements. Nil. Nada. Numerous mails, watsapps, from CT to Durban no response, no refund, I am almost 73, have Rheumatoid Arthritis and for 3rd week have had no real stove to cook and bake for coffee shop I work at, what about meals at home? Please, I want to talk to senior manager or I shall have to carry on until I find someone who will help. I have all the facts and records on watsapp/mail. Mrs Crouse ***
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Wernich D
1 reviews | Active since Feb 2026
11 Mar 2026, 11:22
Horrible service from Hirsch's
This is the worst service I have ever received from any company in Somerset West! They market how they care about customers, but that is all a big lie. Today is the 5th day that I had to take of from work to receive my delivery. And each day they get it wrong or make up an excuse and never deliver. And over the phone they assure me all is arranged. So either they are lying or they can't do their job. Would absolutely recommend to buy elsewhere. Very disappointed!
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Wernich D
1 reviews | Active since Feb 2026
11 Mar 2026, 11:22
Horrible service from Hirsch's
This is the worst service I have ever received from any company in Somerset West! They market how they care about customers, but that is all a big lie. Today is the 5th day that I had to take of from work to receive my delivery. And each day they get it wrong or make up an excuse and never deliver. And over the phone they assure me all is arranged. So either they are lying or they can't do their job. Would absolutely recommend to buy elsewhere. Very disappointed!
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Sally C
1 reviews | Active since Nov 2014
11 Nov 2025, 13:05
Thank you Luweshan & Gonda
We have had an awesome experience shopping at Hirsch's in Somerset West. The staff were friendly and super efficient. Special thanks to Luweshan (Sales) who was really knowledgeable and didn't try to sell us the most expensive product - he considered our budgets (both my husbands and mine!) and needs and made an big effort to find us the best price. Thanks too to Gonda in the Warehouse - friendly, efficient and called me back when she said she would :-)
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Sally C
1 reviews | Active since Nov 2014
11 Nov 2025, 13:05
Thank you Luweshan & Gonda
We have had an awesome experience shopping at Hirsch's in Somerset West. The staff were friendly and super efficient. Special thanks to Luweshan (Sales) who was really knowledgeable and didn't try to sell us the most expensive product - he considered our budgets (both my husbands and mine!) and needs and made an big effort to find us the best price. Thanks too to Gonda in the Warehouse - friendly, efficient and called me back when she said she would :-)
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