worst service ever!

This is the worst company to use for medical aid.

Their service delivery is none existent!!!

After accepting a medical aid quote to move over to a new medical aid I instructed them to cancel the current medical aid at the time.... they do record their calla so I am sure this can be confirmed.

They never cancelled and now for 2 months both medical aids deduct from my account, I have sent an email to Xolani who assisted me with the quote, to inquire about this with no response at all!!

This is not the first bad experience I have had with Hippo, previously they never added my daughter to my medical aid which ended up in having a 3 month waiting period for my daughter.

I would not recommend the use of Hippo's services to anyone!!