SW
Shayne W
1 reviews | Active since Apr 2021
22 Mar 2024, 16:30
What do I have to do to stop the constant harassing phone calls?
I will never ever use Hippo again and strongly would advise anyone not to either unless you want to be called more than 40 times in 4 days!!!
11 phone calls today! 10 yesterday! 15 the day before that! (Yes I have the phone records to prove it!)
I contacted Hippo 6 times and each consultant promised to put a "Please stop calling" note on my number but still the calls keep coming!
Have you no shame Hippo? Is thus how your buisness is run? Harassing people until they give up and work through you just to get you to stop?!
Absolutely disgusting customer service!!!
Helpful (0)
Replies (4)0
Replies (4)
Hippo.co.za's replyOfficial
25 Mar 2024, 08:53Hi Shayne, we apologise for any inconvenience and frustration caused. We have escalated your complaint to our team for investigation. We will keep you updated on the progress and appreciate your patience in the meantime.
Hippo.co.za's reply25 Mar 2024, 08:53
Official
Hi Shayne, we apologise for any inconvenience and frustration caused. We have escalated your complaint to our team for investigation. We will keep you updated on the progress and appreciate your patience in the meantime.
Hippo.co.za's replyOfficial
25 Mar 2024, 09:15Hi Shayne, we're sorry for any trouble we might have caused you. Your contact details have been removed from our database.
Hippo.co.za's reply25 Mar 2024, 09:15
Official
Hi Shayne, we're sorry for any trouble we might have caused you. Your contact details have been removed from our database.
SW
Shayne W's updateReviewer Update
26 Mar 2024, 11:34Hi Hippo - thanks for lying to me in black and white for everyone to see!
My details were never removed from your database and I'm still being called. I'm Literally writing this after declining yet another call from you!
Please remove my details and stop calling me!
My details were never removed from your database and I'm still being called. I'm Literally writing this after declining yet another call from you!
Please remove my details and stop calling me!
SW
Shayne W's update26 Mar 2024, 11:34
Reviewer Update
Hi Hippo - thanks for lying to me in black and white for everyone to see!
My details were never removed from your database and I'm still being called. I'm Literally writing this after declining yet another call from you!
Please remove my details and stop calling me!
My details were never removed from your database and I'm still being called. I'm Literally writing this after declining yet another call from you!
Please remove my details and stop calling me!
Hippo.co.za's replyOfficial
26 Mar 2024, 15:02Hi Shayne, we completely understand how frustrating this situation is for you. Please note that the calls you're receiving are not from our team. We recommend installing a call blocker to prevent any further unsolicited calls.
Hippo.co.za's reply26 Mar 2024, 15:02
Official
Hi Shayne, we completely understand how frustrating this situation is for you. Please note that the calls you're receiving are not from our team. We recommend installing a call blocker to prevent any further unsolicited calls.