JS
Joe S
1 reviews | Active since Dec 2024
09 Dec 2024, 15:21
What are they even doing?
I am thinking of buying a car so last night went onto Hippo to understand what kinds of prices car insurance would be for a Bakkie.
Since 8am this morning and now (15:19pm) I have had 34 calls from Hippo.
I don't know what planet these complete clowns are living on but they will never have me as a customer that's for sure.
Helpful (0)
Replies (3)0
Replies (3)
Hippo.co.za's replyOfficial
09 Dec 2024, 15:39Hi there, we’re truly sorry for the inconvenience you’ve experienced with the calls. We understand how frustrating this can be. We’re looking into your complaint and we'll keep you informed in resolving this for you as soon as we can.
Hippo.co.za's reply09 Dec 2024, 15:39
Official
Hi there, we’re truly sorry for the inconvenience you’ve experienced with the calls. We understand how frustrating this can be. We’re looking into your complaint and we'll keep you informed in resolving this for you as soon as we can.
Hippo.co.za's replyOfficial
10 Dec 2024, 10:59Hi Joe, thank you for your patience while we reviewed your case. Our team has noted that you selected to have Auto & General and Budget Insurance get in contact with you and take you through their quote. If their first call attempt isn't answered the dialler automatically calls from another number, which is why there appeared to be multiple businesses calling you. Our team can confirm that the calls are not coming from Hippo. Are you still interested in being contacted to discuss your insurance options? If so, please let us know your preferred time and contact method. Should you wish not to receive further calls, we will place you on the Do Not Contact list for both Auto & General and Budget Insurance.
Hippo.co.za's reply10 Dec 2024, 10:59
Official
Hi Joe, thank you for your patience while we reviewed your case. Our team has noted that you selected to have Auto & General and Budget Insurance get in contact with you and take you through their quote. If their first call attempt isn't answered the dialler automatically calls from another number, which is why there appeared to be multiple businesses calling you. Our team can confirm that the calls are not coming from Hippo. Are you still interested in being contacted to discuss your insurance options? If so, please let us know your preferred time and contact method. Should you wish not to receive further calls, we will place you on the Do Not Contact list for both Auto & General and Budget Insurance.
JS
Joe S's updateReviewer Update
10 Dec 2024, 11:02It really doesn't matter what the circumstances are 30 calls in one day is not a way to win business off any client. It needs to be stopped. Yes please place me on the no contact list.
JS
Joe S's update10 Dec 2024, 11:02
Reviewer Update
It really doesn't matter what the circumstances are 30 calls in one day is not a way to win business off any client. It needs to be stopped. Yes please place me on the no contact list.