JL
Jess L

1 reviews | Active since Aug 2019

02 Nov 2019, 15:04

Very disgusting after sales service from both Hippo and Flexicare Medical insurance.

Flexicare Health insurance with Hippo .co.za. I was on line and was just looking for medical aid,The next day and subsequent days after I was hounded by people offering me medical insurnace, After discussing with my Local GP he sugested I rather try for a complete medical aid., I have phoned, send numerious e mails to cancel this policy before it begins which was 1st November, but nobody gets back to me. And today had to go to the bank to stop and reverse the payment they debited me with. There is no after care service, once they have you they dont care what so ever. Please people be careful of Hippo its not as good as they make out to be.

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Replies (1)
Hippo.co.za
Hippo.co.za's reply04 Nov 2019, 10:03
Official
Hi Jess

Thank you for your feedback, we are looking into this urgently, and will take appropriate action. We will provide feedback soonest.

Kindest regards,
The Hippo.co.za Team