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hanno.coetzer hanno.coetzer
1 reviews | Active since Mar 2013
19 Jan 2023, 10:47
Used Hippo service and get spammed by every Insurance company imaginable. The don't care about the POPI Act it seems!!
Since I used the Hippo service I get spam calls from all different insurance companies ALL THE TIME - over and over and over. I advice everyone that want to get a quote not to use this service, you will be spam called into oblivion.
Please remove my number ( ***) from your call centre list and other 3rd parties as per the POPI Act
Helpful (0)
Replies (3)0
Replies (3)
Hippo.co.za's replyOfficial
19 Jan 2023, 14:31Hi Hanno
Apologies for that bad experience. We will remove your number from the contact list.
Kind Regards
Hippo.co.za Team
Apologies for that bad experience. We will remove your number from the contact list.
Kind Regards
Hippo.co.za Team
Hippo.co.za's reply19 Jan 2023, 14:31
Official
Hi Hanno
Apologies for that bad experience. We will remove your number from the contact list.
Kind Regards
Hippo.co.za Team
Apologies for that bad experience. We will remove your number from the contact list.
Kind Regards
Hippo.co.za Team
hh
hanno.coetzer hanno.coetzer's updateReviewer Update
19 Jan 2023, 14:43Thank you kindly,
the service is intuitive , however as a suggestion to improve the UX, there should be clear and visible prompt with an 'accept' button to allow whether you wish to be contacted by insurers, and/or via EMAIL or phone - then it might actually be a truly pleasant experience getting quotes on hippo
Regards
the service is intuitive , however as a suggestion to improve the UX, there should be clear and visible prompt with an 'accept' button to allow whether you wish to be contacted by insurers, and/or via EMAIL or phone - then it might actually be a truly pleasant experience getting quotes on hippo
Regards
hh
hanno.coetzer hanno.coetzer's update19 Jan 2023, 14:43
Reviewer Update
Thank you kindly,
the service is intuitive , however as a suggestion to improve the UX, there should be clear and visible prompt with an 'accept' button to allow whether you wish to be contacted by insurers, and/or via EMAIL or phone - then it might actually be a truly pleasant experience getting quotes on hippo
Regards
the service is intuitive , however as a suggestion to improve the UX, there should be clear and visible prompt with an 'accept' button to allow whether you wish to be contacted by insurers, and/or via EMAIL or phone - then it might actually be a truly pleasant experience getting quotes on hippo
Regards
Hippo.co.za's replyOfficial
20 Jan 2023, 08:53Hi Hanno
Thank you sharing that suggestion we consider any feedback that will make the experience better for our customers.
Kind Regards
Hippo.co.za Team
Thank you sharing that suggestion we consider any feedback that will make the experience better for our customers.
Kind Regards
Hippo.co.za Team
Hippo.co.za's reply20 Jan 2023, 08:53
Official
Hi Hanno
Thank you sharing that suggestion we consider any feedback that will make the experience better for our customers.
Kind Regards
Hippo.co.za Team
Thank you sharing that suggestion we consider any feedback that will make the experience better for our customers.
Kind Regards
Hippo.co.za Team