IO
Ian O

1 reviews | Active since Aug 2019

26 Jul 2023, 14:47

UNSOLICITED CALLS

Dear Hippo.co.za Customer Service Team,

I am writing to formally request the immediate removal of my cell phone number, 083 *** ***, from your system and to kindly stop any persistent calls to this number.

I have been receiving numerous calls from your company over the past few days, and despite my attempts to address this matter, the calls have persisted. I would like to emphasize that this continuous and unsolicited contact has become a source of inconvenience and frustration for me. Furthermore, I requested the calls to stop on your website contact form to no avail.

In accordance with data protection regulations and my right to privacy, I formally request that you promptly erase my cell phone number from your records and refrain from making any further contact to this specific number. Please ensure that my details are permanently removed from all your databases and call lists.

Additionally, I would appreciate receiving confirmation once this request has been processed and my information has been successfully removed from your system.

I trust that Hippo.co.za takes customer satisfaction seriously and respects the privacy preferences of its clients. Your cooperation in resolving this matter promptly will be greatly appreciated.

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Replies (1)
Hippo.co.za
Hippo.co.za's reply27 Jul 2023, 08:06
Official
Hi Ian 

Apologies for the bad experience. We have removed your number from the contact list. 
Kind Regards 
Hippo.co.za Team