SD
Samantha D
1 reviews | Active since Mar 2015
21 Apr 2015, 14:49
Total waste of time
It has taken me 15 minutes to process a quote for 1 vehicle and household insurance. I got to the end and was requested to enter a suburb name, but nothing came up for me to select and I couldn't continue to process the quote!<br> <br> Website is very slow and reloads after each entry to a field.<br> <br> I see this happened to other people as well. Fix this ASAP! Definitely won't be using your service again!<br> <br> Don't bother trying to call me - I have more to say, nor I am interested in your service anymore! I will contact insurance companies directly.<br> <br> Don't use HIPPO it's a total waste of time!
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Replies (1)0
Replies (1)Hippo.co.za's replyOfficial
21 Apr 2015, 15:22Hello sdockrall,
We thank you for bringing this matter to our attention.
We sincerely apologise for the fact that you are having trouble to complete your quote and for the inconvenience this has caused.
We have informed our IT technicians about your concerns who will give their urgent attention to the matter.
Regards,
The Hippo Team.
We thank you for bringing this matter to our attention.
We sincerely apologise for the fact that you are having trouble to complete your quote and for the inconvenience this has caused.
We have informed our IT technicians about your concerns who will give their urgent attention to the matter.
Regards,
The Hippo Team.
Hippo.co.za's reply21 Apr 2015, 15:22
Official
Hello sdockrall,
We thank you for bringing this matter to our attention.
We sincerely apologise for the fact that you are having trouble to complete your quote and for the inconvenience this has caused.
We have informed our IT technicians about your concerns who will give their urgent attention to the matter.
Regards,
The Hippo Team.
We thank you for bringing this matter to our attention.
We sincerely apologise for the fact that you are having trouble to complete your quote and for the inconvenience this has caused.
We have informed our IT technicians about your concerns who will give their urgent attention to the matter.
Regards,
The Hippo Team.
