CB
Corrie B

1 reviews | Active since Sept 2017

12 Feb 2019, 13:34

Terrible service

Terrible service. Firstly, I was looking for travel insurance. Your system didn't work, so an agent phoned me back. He was offering me vehicle and household insurance. After telling him I was looking for travel insurance, he continued with his pitch. When I asked for his name, he puts the phone down in my ear. This is absolutely ********** service and I don't want to be part of your business. Please continue to remove me from any marketing related information or please don't contact me again. I will stay clear from your company as far possible.

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Replies (1)
Hippo.co.za
Hippo.co.za's reply12 Feb 2019, 13:37
Official
We acknowledge receipt of your complaint and we thank you for bringing this matter to our attention. 

We will investigate and address the service failure on an internal basis, and apologise for the frustration this has caused. 
Kind Regards, 
The Hippo Team.