Struggling to get Cover canceled that is not even a week old.

On roundabout the 25th November 2019 I got Hippo to contact me in regards to a MEDICAL AID. After speaking to the consultant, and him advising that FedHealth 1 is a good plan for my kids to sign up on. I also went for GAP Cover from MedExpense that is part of Auto and General as per consultant from hippo that assisted me. Only after receiving the documentation, did I see that the agent didn't go through the exact day 2 day cover, as it was explained in the paperwork. i noticed the day 2 day cover was R700 odd per year, where I can release funds from the vault, that will bring it to R7800 per year, at an additional R600 repayment per year. This is not the type of cover I requested, and was **** to. I immediately contacted them (keep getting cut off), and sent various emails on the 27th and 28th, requesting for them to cancel the cover.

Now, I have approached them to cancel my GAP Cover, but it seems as well, that they are wasting time with cancelation, for whichever reason

MedExpense/A&G I want this cover cancelled !