MD
Monique D
1 reviews | Active since Jun 2020
22 Jan 2026, 11:11
STOPPPPPPPP
I compared quotes on hippo for my vehicle, however these people do not understand when you tell them that you are NOT INTERESTED, I have told the same person how many times to remove my number from their list, but still he phones me everyday. I am slowly but surely starting to become beyond myself and lose it!!!!
According to the POPIA act you can phone me ONCE and if I say I am NOT INTERESTED to not contact me again. You doing everything thats against POPIA.
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Replies (2)
Hippo.co.za's replyOfficial
22 Jan 2026, 11:42Hi Monique, we’re really sorry about this. We know how frustrating repeated calls like this can be, especially after you’ve already said you’re not interested. Definitely not the experience we want for anyone. We’re urgently investigating and escalating this to make sure the calls stop, and we’ll share feedback as soon as possible.
Best regards,
Hippo.co.za's reply22 Jan 2026, 11:42
Official
Hi Monique, we’re really sorry about this. We know how frustrating repeated calls like this can be, especially after you’ve already said you’re not interested. Definitely not the experience we want for anyone. We’re urgently investigating and escalating this to make sure the calls stop, and we’ll share feedback as soon as possible.
Best regards,
Hippo.co.za's replyOfficial
26 Jan 2026, 13:43Thank you for your patience while we looked into this. Our team has confirmed that no calls were made from our side to your number. That said, we’d really like to help you get to the bottom of this. Please email us at *** with the numbers that have been contacting you, and we’ll investigate further for you.
Best regards,
Hippo.co.za's reply26 Jan 2026, 13:43
Official
Thank you for your patience while we looked into this. Our team has confirmed that no calls were made from our side to your number. That said, we’d really like to help you get to the bottom of this. Please email us at *** with the numbers that have been contacting you, and we’ll investigate further for you.
Best regards,