BG
Bridget G
1 reviews | Active since May 2015
16 Nov 2015, 13:03
STOP PHONING AND HARRASSING ME!!!
For God's sake, stop harrassing me. I am receiving up to 20 calls to my phone per day. You are running down my cellphone battery even though I have requested numerous times to be taken off your call list. LEAVE ME ALONE!!!!
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Hippo.co.za's replyOfficial
17 Nov 2015, 09:56Hello Rivett,
We acknowledge receipt of your complaint. Our Hippo team has investigated the matter and we would like to make use of this opportunity to clarify the confusion surrounding the telephone number that is being used.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls. We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
Kind regards,
The Hippo Team.
We acknowledge receipt of your complaint. Our Hippo team has investigated the matter and we would like to make use of this opportunity to clarify the confusion surrounding the telephone number that is being used.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls. We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
Kind regards,
The Hippo Team.
Hippo.co.za's reply17 Nov 2015, 09:56
Official
Hello Rivett,
We acknowledge receipt of your complaint. Our Hippo team has investigated the matter and we would like to make use of this opportunity to clarify the confusion surrounding the telephone number that is being used.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls. We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
Kind regards,
The Hippo Team.
We acknowledge receipt of your complaint. Our Hippo team has investigated the matter and we would like to make use of this opportunity to clarify the confusion surrounding the telephone number that is being used.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls. We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
Kind regards,
The Hippo Team.