1 reviews | Active since Jun 2016
STOP CALLING ME!!!!
<p>I made the unfortunate mistake by requesting a quote from Hippo - since then I have received non stop calls from them. I have requested on at least 3 occasions that my number be removed from the system. I have even gone as far as resorting to answering the call and putting the phone down on my desk whilst the consultant stays on the line. How far do i have to go to get these people to stop calling me??? Enough is enough. I also work in a call centre environment and can not take personal calls of such nature as calls are reserved for emergecies only. </p>
We acknowledge receipt of your complaint and apologise for any inconvenience this has caused.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls.
We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
Kind regards,
The Hippo Team.
Best regards,
We acknowledge receipt of your complaint and apologise for any inconvenience this has caused.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls.
We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
Kind regards,
The Hippo Team.
Best regards,