IH
Ian H
1 reviews | Active since Jun 2024
27 Jun 2024, 15:18
Spam calls and Rude consultants.
I had a look at a at an online quote and decided to go with another company and I am now receiving spam calls every day even though I have told at least 2 consultants that I am not interested. Today I told the consultant very nicely that I was not interested and he became rude and just put the phone down. This is unacceptable and I will never ever make use of the service again. If I receive another call from this company I will take legal recourse for harassment.
Helpful (0)
Replies (2)0
Replies (2)
Hippo.co.za's replyOfficial
01 Jul 2024, 08:30Hi Ian, we're extremely sorry about your experience with our insurance partners. This is not the level of service we envisage for our clients. We have escalated your complaint to our team to have your contact details removed from our database. We'll make sure to keep you updated on the outcome.
Hippo.co.za's reply01 Jul 2024, 08:30
Official
Hi Ian, we're extremely sorry about your experience with our insurance partners. This is not the level of service we envisage for our clients. We have escalated your complaint to our team to have your contact details removed from our database. We'll make sure to keep you updated on the outcome.
Hippo.co.za's replyOfficial
15 Jul 2024, 14:59Hi Ian, thank you for your patience as we investigated your case. We can confirm that your contact details are already on our do-not-contact list. The calls you have been receiving are not originating from our team. To prevent any further unsolicited calls, we recommend installing a call blocker.
Hippo.co.za's reply15 Jul 2024, 14:59
Official
Hi Ian, thank you for your patience as we investigated your case. We can confirm that your contact details are already on our do-not-contact list. The calls you have been receiving are not originating from our team. To prevent any further unsolicited calls, we recommend installing a call blocker.