GG
Geraldine G
1 reviews | Active since Jun 2024
06 Jun 2024, 10:23
Rude consultant
I received a call regarding life insurance from a consultant this morning . The consultant laughed at me and was extremely rude . I would never recommend this company to anyone . Poor customer service. He needs to learn how to speak to people .
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Hippo.co.za's replyOfficial
06 Jun 2024, 15:58Hi Geraldine, we sincerely apologise for your recent interaction with the consultant. Your feedback is invaluable to us as we continuously strive to provide exceptional service to all our customers. We have escalated your complaint to our team for a thorough investigation. Thank you for bringing this to our attention.
Hippo.co.za's reply06 Jun 2024, 15:58
Official
Hi Geraldine, we sincerely apologise for your recent interaction with the consultant. Your feedback is invaluable to us as we continuously strive to provide exceptional service to all our customers. We have escalated your complaint to our team for a thorough investigation. Thank you for bringing this to our attention.